Xfinity peacock offer not working.

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Xfinity peacock offer not working. Things To Know About Xfinity peacock offer not working.

Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Xfinity Flex is a personalized, 4K streaming device that is included free with Xfinity Internet and offers choice, control, flexibility, and thousands of free movies and shows. Flex customers can find Peacock movies and shows in the “New This Week” and “Free to Me” rows, as well as explore content via a “Trending Now on Peacock” row ...Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers.

Peacock currently starts at $5.99 a month, Netflix at $6.99 a month, and Apple TV+ at $9.99 a month. The move comes as rival companies are joining forces to make …Yes, same issue. Spoke to two different xfinity support agents yesterday and the conversations went nowhere. Told me to reinstall the Peacock and xfinity apps, restart my xfinity gateway, clear browser cache and re-login to all the places where the banner should appear - things having nothing to do with the issue.My peacock is not working again! I also haven’t gotten the CMT channel for years even though it’s on my plan and has always been. ... Let's take a look at your account from here to find out why the Peacock activation banner is not generating at the Xfinity Assistant and why CMT is not coming through, @user_0de9cd. The banner …

For a week or so I had both the old and new XFinity account active (and linked to the same XFinity ID) , and Peacock continued working. The moment the old account was finally closed, Peacock stopped working (the Peacock account shows no current plan). ... -On on the new account's bill, whereas it did have a line item on the old …Jun 27, 2023 · Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages.

/ Comcast to offer Apple TV, Netflix, Peacock in bundle - Bloomberg ...Ticket [Edited: "Personal Information"]: I’m a Diamond customer and still unable to add the Peacock offer. I’ve contacted CS several times since June 26th and keep being told Xfinity is working to fix it. On 7/3 via chat with Simran (Ticket # CR [Edited: "Personal Information"]) he assured me I would be able to activate within 24 hrs.Typically when I when into My Account, under Plan it said something like "You are receiving this benefit because of your Xfinity Plan". That was not showing anymore. So now with the $25 credit the prior Xfinity Chat agent provided, I went ahead and subscribed to the Peacock Premium Plan at $5.99/month. Hoping this issue …Jul 24, 2023 · I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.

At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...

Aug 30, 2023 · i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following:

Two paid tiers are available: ad-based Peacock Premium, at $6 a month; and Premium Plus, the ad-free version that costs $12 monthly. However, if you receive certain Xfinity internet services or ...Thank you very much for reaching out to us here @user_aba665. There has been a known issue with that Peacock Premium service. If you were able to activate that through the rewards, and it is not available on your platform, you may need to reset your box or device that you are running that service on. You can also reach out to the Peacock help ...- The To: address is not mine. It must be Bcc'ed to a long list of others, including mine. - It does not address me by my name, just "Dear ...When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible.My peacock is not working again! I also haven’t gotten the CMT channel for years even though it’s on my plan and has always been. ... Let's take a look at your account from here to find out why the Peacock activation banner is not generating at the Xfinity Assistant and why CMT is not coming through, @user_0de9cd. The banner …

Peacock is no longer working for us. The “chat assistant” on the app just forwards me to Peacock to subscribe. Any help would be appreciated. Related Topics ... We’ve been using the free Peacock account through Xfinity since the promotion started a few years ago. I’m not seeing anything in my Xfinity account as to where I can link them.Tuesday, June 27th, 2023 5:31 PM. Closed. Peacock Subscription Activations. **UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jul 20, 2023 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Peacock

Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Subtitles Out of Sync. When you encounter the issue of subtitles being out of sync on Peacock, you can follow these steps to resolve the problem:. 1. Firstly, make sure to check the stability of your internet connection.. 2. If the issue persists, try refreshing the page or restarting the app.. 3. Additionally, verify that the language and region settings …

Welcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu.The package will provide a significantly discounted collection of Peacock, Netflix, and Apple TV+ regardless of which internet plan they subscribe to. Xfinity offers multiple internet products; its standard plans on the Xfinity Network and its newer NOW Internet packages for just $30 per month.Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.Then, when you view your Peacock account (not your Xfinity account), it will show the premium subscription there. And you will be able to view all content. ... you offered it!! It should have worked from day 1. I shouldn't have to redeem the offer, then activate the offer. It should have just kept working. If I was getting something for free ...Welcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers.

I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of … Xfinity - Home of the 10G Network Ask not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock. ... They should find an exclusive offer to continue their Peacock at a discounted $2.99 per month for ... Please know that we are aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. In the meantime, let us see if we can get that banner to populate on your end.Xfinity Comcast is one of the leading providers of cable, internet, and phone services in the United States. With a wide range of products and services, Xfinity Comcast can provide...At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ...Jul 19, 2023 · Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.

Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. I'm a Diamond member. I requested a reward for free peacock premium. I spent about 7-8 hours on the phone with Xfinity I got two different ECM # . I only got one call back form Xfinity. I cannot activate my reward. Every time I get the same message . This is not anyway to run a offer. I have been a loyal customer left out of this offer.Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Aug 8, 2023 · I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. Instagram:https://instagram. devin haney heightel camino enumclawfirst tn routing numberandrean baseball Xfinity - Home of the 10G Network weis circular this weekrhoden wagner I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...The latest discovery: A depiction of a so-called enchanted garden filled with vivid, incredibly well-preserved frescoes of peacocks, serpents, and a dog-headed man. When Pompeii wa... andy beshear wikipedia Hello @peter721, thank you for visiting our Forum for help with your Peacock Premium activation.That app is really cool and has a ton of awesome content, so I totally get why this is important to you. I'd like to take a closer look at your account to help with this concern.Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device. See which devices are compatible below. Note: The steps in this article are for …2 Messages. Sunday, July 2nd, 2023 8:14 PM. Closed. $2.99 Peacock Offer. I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you’ll receive Peacock Premium at the discounted rate of $2.99/mo for 12 months before being billed at the regular monthly rate. So I signed up yesterday, July 1, 2023.